CATALOG / charger-port-replace
Template · charger-port-replace
CHARGE PORT / CONNECTOR REPLACEMENT
Replace a damaged or worn charge port / connector. Identify the vehicle for its OEM pinout, replace the connector to that pinout, and verify polarity before reconnecting the pack.
Intake: answers gate which atoms compose
vehicle-type
Which vehicle?
ebikeemotoescootereskateeuconewheel
connector-type
Which charge connector is being replaced?
gx16xlrbarrel-dcxt60-xt90proprietary-magnetic
Composed steps · 7 atoms in order
atom:intake-consult2 steps
01intake-consult/IC.1
Listen to the customer describe the problem, then ask clarifying questions to confirm the symptom, when it happens, and what changed recently
capture“What did the customer report, in their words?”
capture“What clarifying questions did you ask, and how did they answer?”
NOTENOTE
02intake-consult/IC.2
Set expectations before work begins: the scope of the planned work, what is not included, and the likely outcome
capture“What scope and expectations did you set with the customer?”
NOTE
atom:bay-readiness2 steps
03bay-readiness/BR.1
Clear and stage the work area: bench clear, vehicle secured on the stand, fire-safe location for any battery work
capture“Work area clear and the vehicle secured?”
capture“Photograph the staged work area.”
PASS / FAILPHOTO
04bay-readiness/BR.2
Select and stage the correct tools for the planned job, and put on the PPE the work requires (gloves, eye protection)
capture“Correct tools staged for this job?”
capture“PPE on for the work being done?”
PASS / FAILPASS / FAIL
atom:charger-identify-vehicle1 step
05charger-identify-vehicle/veh-identify-1
Identify vehicle model from frame badge, BMS sticker, or vehicle app. Branch to the matching vehicle fragment.
capture“Vehicle model identified (named model OR generic class)?”
DECISION · 14
branch on vehicle-type
Branch to vehicle-specific fragment
GENERIC E-BIKE (Bafang / Shimano STEPS / Bosch System 2 / Hailong)ebikevehicle:ebike/charger-diagnostic/generic
warningEbike charging spans 36V/42V (10S), 48V/54.6V (13S), 52V/58.8V (14S), 67.2V (16S high-perf). Most common connector is XLR-3pin (Bafang/Hailong); Bosch uses proprietary Rosenberger magnetic; Shimano STEPS uses Higo waterproof. Visually-identical 5-pin Higo connectors from different brands have DIFFERENT pinouts — replacing OEM cables with aftermarket lookalikes can silently brick the pack.
veh-ebike-generic-1Identify pack voltage class from frame badge or BMS sticker: 36V→42.0V max charge; 48V→54.6V; 52V→58.8V; 67.2V (16S). Confirm charger nameplate matches — voltage class mismatch is silent on dumb chargers but pack-damaging.
capture“Pack voltage class identified?”
capture“Charger nameplate matches pack voltage class?”
NOTEPASS / FAIL
veh-ebike-generic-2Identify connector type. Bafang/Hailong = XLR-3pin (Pin 1 V+, Pin 2 V-, Pin 3 NTC most common — verify per pack). Giant = XLR-3pin with Pin 2 empty (deliberately deviated). Bosch System 2 = Rosenberger magnetic with 5V handshake on dedicated pin. Shimano STEPS = Higo 5-pin (verify pinout — no cross-brand standard).
capture“Connector type identified?”
capture“Pinout verified against pack documentation?”
NOTEPASS / FAIL
veh-ebike-generic-3Bosch System 2 specific: clean ferrous dust off Rosenberger plug face and port with dry lint-free cloth. Bosch error 620 = 'Charger fault, replace the charger' per Bosch's own help center — but ALWAYS clean port first since dust-induced no-power is the dominant root cause.
capture“If Bosch: Rosenberger plug + port cleaned?”
capture“If Bosch error 620 persists after clean: charger replacement scheduled?”
PASS / FAILPASS / FAIL
veh-ebike-generic-4Shimano STEPS specific: chargers refuse to start (LED stays off) on ANY foreign material — water, oxidation, debris on the Higo connector. First diagnostic step is connector cleaning with ethanol on a cotton bud, NOT charger swap. EC-E6002 user manual is explicit on this.
capture“If Shimano STEPS: Higo connector cleaned with ethanol?”
capture“Retest after clean — LED now lights?”
PASS / FAILPASS / FAIL
veh-ebike-generic-5Bafang/Hailong third-party charger trap: pin 3 on XLR is often a temperature-sense / handshake line — third-party 2-pin chargers or wrongly-pinned 3-pin chargers may charge but bypass thermal protection. Confirm pinout against pack spec, not against connector shape.
capture“If Bafang/Hailong: pin 3 function confirmed (V- vs NTC vs handshake)?”
capture“If third-party charger: thermal-protection chain preserved?”
PASS / FAILPASS / FAIL
warningBafang pin-3 thermal sense bypass is a silent safety regression. The pack will appear to charge normally but loses thermal-shutdown protection.
veh-ebike-generic-6Higo connector replacement trap: visually-identical 5-pin Higo connectors from different brands have DIFFERENT internal wiring. Never swap aftermarket cables without verifying pinout against OEM service docs.
capture“If swapping Higo cable: pinout verified against OEM service documentation?”
PASS / FAIL
criticalSame-shell Higo connectors from different brands brick packs when swapped without pinout verification. Documented brick risk.
GENERIC E-MOTO (Talaria / Stark Varg / Cake Kalk — beyond Sur-Ron)emotoemotorcyclevehicle:emoto/charger-diagnostic/generic
warningEmoto-beyond-Sur-Ron layers BMS handshake/lockout on top of ebike-class connectors. Most common service ticket is 'charger relays click but no current,' almost always traced to BMS sleep below the wake-up threshold rather than a dead charger. Cake and Stark Future are explicit in their manuals that ONLY OEM chargers may be used — aftermarket = documented BMS-brick risk parallel to the Sur-Ron pattern.
veh-emoto-generic-1Identify brand and voltage class. Talaria Sting = 60V (16S, full 67.2V). Talaria Sting R = 72V (20S, full 84V). Stark Varg = ships with purpose-built 3.3 kW charger that doubles as a stand; 220V socket full in <2h. Cake Kalk = removable battery + MEC NOVA-1000 external charger (58.1V/15A).
capture“Brand and voltage class identified?”
capture“OEM charger model and spec confirmed?”
NOTENOTE
veh-emoto-generic-2If 'relay clicks but no current': measure pack voltage at charge port with multimeter. If below BMS wake-up threshold (Talaria Sting: <48V on 60V system; Sting R: <60V on 72V system), BMS is asleep — charger is healthy. Recovery is a low-current 'jump charge' from bench supply to bring pack above the threshold.
capture“Pack voltage at port (multimeter)?”
capture“Below BMS wake threshold for this model?”
capture“Jump-charge attempt scheduled if asleep?”
VALUE · VPASS / FAILPASS / FAIL
warningTalaria deep-discharge BMS lockout looks identical to a dead charger from outside (relay click, no current). Always measure pack voltage at the port BEFORE condemning the charger.
veh-emoto-generic-3Discharge plug seating: ensure pack discharge plugs are fully seated. Loose or disconnected discharge plugs make the bike not recognize the battery, and the charger may not start — this presents identically to a dead charger but is a connector reseat fix.
capture“Discharge plugs fully seated and inspected?”
PASS / FAIL
veh-emoto-generic-4Cake / Stark Varg: OEM-charger-only rule. Aftermarket chargers will brick the BMS — documented parallel to the Sur-Ron pattern. If a non-OEM charger is on the bench, STOP and source OEM.
capture“OEM charger confirmed in use?”
PASS / FAIL
criticalCake and Stark Future explicitly prohibit non-OEM chargers in their manuals. Aftermarket use is a documented BMS-brick risk.
veh-emoto-generic-5Talaria thermal-shutdown-at-80%-SoC: recurring community complaint, tracks to BMS-side over-temperature protection as cell-voltage spread widens near top-of-charge. Relief is to interrupt charge, allow pack cool-down (30-60 min), then resume. Not a hardware fault — practical fix is partial-charge habit (80% rather than 100%) to stay out of high-SoC heat zone.
capture“If Talaria thermal at ~80%: pack cool-down completed before resume?”
capture“Customer briefed on 80%-charge-habit option?”
PASS / FAILPASS / FAIL
veh-emoto-generic-6Talaria charger LED behavior: green at idle = healthy. Red while connected = charging. Alternating green/red after extended connection = top-balance soak in progress, NOT a fault. Stuck on green while pack is empty = BMS lockout (jump-charge needed) or discharge plug not seated.
capture“Charger LED state interpreted correctly per Talaria semantics?”
PASS / FAIL
SUR-RON LIGHT BEE Xemotoemotorcyclevehicle:emoto/charger-diagnostic/sur-ron-light-bee-x
criticalStock charger: 67.2 V DC / 10 A (16S Li-ion CC/CV); pack nominal 60 V. 2024+ packs require an ignition/enable sense signal on the small (non-XLR) communication connector to latch the BMS discharge MOSFETs — bench-testing the pack alone opens discharge after ~8-10 seconds. 2025 packs require an additional undocumented signal on top of the ignition line. SAFETY-CRITICAL: aftermarket 'dumb' DC supplies and bench chargers (including direct-wired Cycle Satiator with wrong XLR pinout) routinely brick the BMS on 2024+ packs.
veh-sur-ron-light-bee-x-1Confirm stock 67.2 V 10 A charger or known-CAN-aware aftermarket (Luna Cycle Sur-Ron-branded). Aftermarket 'dumb' chargers without CAN handshake are documented to brick the BMS — the BMS interprets the missing handshake as a tamper event. Log charger make/model/serial BEFORE connecting any non-OEM charger.
capture“Charger make/model + nameplate V/A logged?”
capture“OEM or CAN-aware aftermarket?”
capture“Customer warned re: dumb-charger BMS-brick risk?”
PHOTONOTEPASS / FAIL
criticalNon-OEM chargers without CAN handshake have caused permanent BMS lockout. Always confirm OEM or CAN-aware charger before plugging in. Direct-wired Cycle Satiator with wrong XLR pinout has been documented as a pack-bricker.
Cited sourcessign-off seam
source → sur-ron-charger-spec✓editorial · Afam · 2026-05-26
veh-sur-ron-light-bee-x-2Measure pack voltage at XLR pins 1 (+) and 2 (-) with no charger connected. A full Light Bee X pack reads 66-67.2 V. Locked-out pack typically reads 50-62 V. Below 50 V: do NOT bench-charge with dumb supply — request battery service or use Sur-Ron-aware charger.
capture“Pack voltage at XLR (pins 1-2)?”
capture“Within healthy range (50-67.2 V)?”
VALUE · VPASS / FAIL
criticalBench-charging a deep-discharged Sur-Ron pack with a dumb supply can blow the BMS Z-fuse or cell-imbalance the pack permanently. Below 50 V requires a Sur-Ron-aware smart charger or qualified battery service.
Cited sourcessign-off seam
source → sur-ron-charger-spec✓editorial · Afam · 2026-05-26
veh-sur-ron-light-bee-x-3If pack is 50-65 V and BMS appears locked out: execute OEM forced-charging dance. Plug charger into pack via switched outlet. Toggle outlet ON. Observe 20-second fast-red blink, then 10-second solid red window. Toggle outlet OFF then ON ONCE during the solid-red window. Wait. Repeat up to 30 attempts with 10s pack disconnect between each. Switched outlet (not wall-switch flip) — the power interruption must be cleaner than ~100 ms.
capture“Forced-charging procedure executed?”
capture“Number of attempts before pack accepted charge?”
capture“Pack voltage rose after successful wake?”
PASS / FAILNOTEPASS / FAIL
Cited sourcessign-off seam
source → sur-ron-charger-spec✓editorial · Afam · 2026-05-26
veh-sur-ron-light-bee-x-4Pack thermal gate: BMS inhibits charging below 0 °C or above 60 °C. If pack is warm from a ride, wait 20-30 min before plugging in. If cold-soaked (<5 °C), warm indoors to ≥10 °C. Charger LED can appear 'on' with no current flowing while pack is out of thermal range.
capture“Pack temperature (IR thermometer at battery shell, near BMS end)?”
capture“Within charge window (0-60 °C)?”
capture“Waited 20-30 min after ride or warmed cold-soaked pack?”
VALUE · °CPASS / FAILPASS / FAIL
veh-sur-ron-light-bee-x-5Inspect XLR pins for green oxide / water residue (Sur-Ron commute exposure). Clean with isopropyl, dry with compressed air, apply dielectric grease (sealant only — not conductor). Reconnect with audible click.
capture“XLR pins clean and dry?”
capture“Dielectric grease applied?”
capture“Audible click on reconnect?”
PASS / FAILPASS / FAILPASS / FAIL
veh-sur-ron-light-bee-x-6BMS-bypass kit check (Motoclops, HighVoltagePEV, Lite Speed Bikes): aftermarket bypass kits remove both the precharge resistor and low-voltage cutoff. Bypassed packs silently over-discharge and overheat cell strings — documented to have short pack life. NEVER service a bypassed pack as if it were stock; brief customer on disposition.
capture“BMS bypass kit installed (visual inspection)?”
capture“If yes: customer briefed on disposition (do not service as stock)?”
PASS / FAILPASS / FAIL
criticalBMS-bypass kits remove inrush protection AND over-discharge protection. A bypassed pack will silently over-discharge cell strings and overheat them; long-term outcome is permanent cell-string failure and elevated fire risk.
Cited sourcessign-off seam
source → sur-ron-charger-spec✓editorial · Afam · 2026-05-26
SUR-RON STORM BEEemotoemotorcyclevehicle:emoto/charger-diagnostic/sur-ron-storm-bee
warningStorm Bee OEM NA charger is 119 V / 12 A (~1.4 kW). International 'portable' variant is 85-264 VAC input, 96 V / 12 A output for the 48 Ah NCM pack. Storm Bee is HIGHER voltage than Light Bee X — measuring 119 V open-circuit is correct, NOT a defect. Techs used to ebike 36/48/52 V chargers may mistake this for a runaway charger. Always confirm by reading nameplate before condemning.
veh-sur-ron-storm-bee-1Confirm OEM charger. NA Storm Bee: 119 V / 12 A. International: 96 V / 12 A. Cross-plugging an international (96 V) charger into an NA Storm Bee or vice-versa is documented to fault — both target the Storm Bee but list very different output voltages and the pack voltage classes differ.
capture“Storm Bee variant identified (NA 119 V vs international 96 V)?”
capture“Charger nameplate matches variant?”
NOTEPASS / FAIL
Cited sourcessign-off seam
source → sur-ron-charger-spec✓editorial · Afam · 2026-05-26
veh-sur-ron-storm-bee-2Measure pack voltage at charge port. NA Storm Bee (119 V class) reads ~95-119 V depending on SoC. International (96 V class) reads ~75-96 V. Reading wildly out of range = wrong charger family or BMS lockout. Confirm against nameplate before any troubleshooting.
capture“Pack voltage at port?”
capture“Within variant-appropriate range?”
VALUE · VPASS / FAIL
veh-sur-ron-storm-bee-3Storm Bee dual-pack behavior is not documented in OEM-quality sources accessible at authoring time. If customer reports dual-pack parallel-charging issues, escalate to Sur-Ron dealer or qualified service for OEM guidance. Do NOT assume Light Bee X procedures translate.
capture“Dual-pack scenario? — escalation route confirmed?”
PASS / FAIL
veh-sur-ron-storm-bee-4Aftermarket charger ban: Storm Bee is in the same OEM-charger-required category as Light Bee X 2024+. Non-OEM 'smart' chargers without verified CAN handshake are a documented BMS-brick risk. Refuse to service if non-OEM charger is in use; source OEM.
capture“OEM charger confirmed in use?”
PASS / FAIL
criticalStorm Bee inherits the Sur-Ron aftermarket-charger BMS-brick risk. OEM only or verified CAN-aware aftermarket. Refuse to service with unverified non-OEM.
Cited sourcessign-off seam
source → sur-ron-charger-spec✓editorial · Afam · 2026-05-26
veh-sur-ron-storm-bee-5Connector inspection per Light Bee X protocol — XLR (or pack-specific connector) for oxide/water residue, dielectric grease application, audible reconnect.
capture“Connector clean, dry, greased, re-mated with click?”
PASS / FAIL
veh-sur-ron-storm-bee-6Pack thermal gate: Storm Bee BMS shares the 0-60 °C charge window with Light Bee X. Higher pack thermal mass (1.4 kW charger, 48 Ah pack) means longer cool-down after a hard ride — wait 30-45 min before plugging in.
capture“Pack temperature?”
capture“Within charge window (0-60 °C)?”
VALUE · °CPASS / FAIL
GENERIC E-SCOOTER (Xiaomi / Niu / Apollo / Dualtron / Wolf)escootervehicle:escooter/charger-diagnostic/generic
criticalEscooters span 36V (Xiaomi M365 family, 42V out), 48V (Niu, Apollo older, 54.6V out), 60V/72V (Apollo Pro, Dualtron Eagle, 66.4V/83V out), 84V (Dualtron X, Wolf Warrior, 95.4V out). GX16-3 dominant connector; LP16 (insulated) on safer fast-charge SKUs. SAFETY-CRITICAL: Xiaomi M365-class counterfeit chargers commonly overshoot to 43-44V on a 42V spec, blowing BMS Z-fuses. Voltage-verify no-load before trust.
veh-escooter-generic-1Identify pack voltage class from deck badge or BMS sticker. 36V (Xiaomi/Ninebot M365 family), 48V (Niu, older Apollo), 60V (Apollo Pro), 72V (Dualtron Eagle), 84V (Dualtron X, Wolf Warrior).
capture“Pack voltage class identified?”
NOTE
veh-escooter-generic-2If charger is non-OEM / unbranded / online-marketplace replacement: voltage-test no-load BEFORE plugging into pack. Xiaomi M365 counterfeit chargers commonly overshoot rated voltage by 1-2V under load and blow BMS Z-fuses. Reading >42.5V on a 42V spec = return it, do not use.
capture“Non-OEM charger? — voltage-tested no-load BEFORE pack connection?”
capture“Reading within ±2% of nameplate?”
PASS / FAILPASS / FAIL
criticalXiaomi/Ninebot counterfeit chargers are a documented BMS-killer. Mandatory no-load voltage test before first use. Reading above 42.5V on a 42V spec is fraudulent and likely has already damaged the BMS if it was previously connected.
Cited sourcessign-off seam
source → ul-2849-electrical-systems-ebikes-2022✓editorial · Afam · 2026-05-26
veh-escooter-generic-3Identify connector. GX16-3 dominant on Apollo and Dualtron mid-range. GX20-4P appears on 84V Dualtron fast chargers. LP16 (insulated variant) on safer high-amp SKUs. Cross-check voltage class — same shell across 36V to 95V chargers is common, and mating geometry alone does NOT confirm compatibility.
capture“Connector type identified?”
capture“Voltage class confirmed (not just connector shape)?”
NOTEPASS / FAIL
veh-escooter-generic-4Kick-scooter mechanical strain check: bent GX16 center pin is the #1 connector failure on escooters (rare on ebikes). Visible bend or wiggle-test-shows-flicker confirms. Replace connector if bent — straightening rarely holds.
capture“GX16 center pin straight (visual + wiggle test)?”
PASS / FAIL
veh-escooter-generic-5Dual-port escooter (Dualtron X, Wolf Warrior, some Apollo Pro): verify BOTH chargers connected and both LEDs lit before diagnosing 'slow charge'. Single-port charging is half-rate — NORMAL behavior, not a fault.
capture“Dual-port scooter? — both chargers connected and active?”
PASS / FAIL
veh-escooter-generic-6BMS deep-sleep check on long-stored escooters: pack reads 0V at output but cells inside may be healthy. Some Xiaomi/Apollo BMS require a momentary pulse on the discharge pin or a brief connection to a charger of correct spec before output activates. Consult OEM-specific wake procedure.
capture“Long-stored escooter — wake procedure attempted per OEM?”
PASS / FAIL
SEGWAY SUPERSCOOTER GT3 / GT3 PROescootervehicle:escooter/charger-diagnostic/segway-gt3
criticalTwo distinct platforms. GT3 (base) = 46.8 V nominal / 19.2 Ah / 899 Wh, 5.5 h charge at 230 V / 6.5 h at 115 V. GT3 Pro = 72 V nominal / 30 Ah / 2160 Wh, 8 ± 0.5 h charge. Pro stock charger = 83 V / 4 A (332 W). Base stock charger is sold as 'AMR' 54.6 V / 1.3 A (slow travel-trickle accessory). GT3 and GT3 Pro chargers are NOT cross-compatible — Pro is 84 V max, base is 54.6 V max. Cross-plugging = pack damage.
veh-segway-gt3-1Identify exact model: GT3 (46.8 V) or GT3 Pro (72 V). Read frame badge or app. The two are not interchangeable in any respect — voltage, charger, charge time, dual-port (Pro has none either, contrary to common assumption).
capture“GT3 base or GT3 Pro?”
NOTE
Cited sourcessign-off seam
source → segway-gt3-pro-charger-spec-2026✓editorial · Afam · 2026-05-26
veh-segway-gt3-2Confirm charger SKU matches the scooter. GT3 Pro charger = 'Charger-83V4A-GT3 Pro' (~83 V / 4 A, 332 W). GT3 base charger = stock unit OR 'Charger-54.6V/1.3A-AMR-GT3' (slow travel accessory). Cross-plugging: GT3 Pro charger into GT3 base will overvoltage the pack; GT3 base charger into GT3 Pro will simply refuse to charge.
capture“Charger SKU confirmed?”
capture“Matches scooter model (GT3 vs GT3 Pro)?”
NOTEPASS / FAIL
criticalGT3 vs GT3 Pro chargers are NOT cross-compatible. Pro 84 V on a base 54.6 V pack = overvoltage damage. Base 54.6 V on a Pro 84 V pack = refused or extremely slow charge.
veh-segway-gt3-3Measure pack voltage at charge port. GT3 Pro should read 72-84 V depending on SoC. GT3 base should read 46.8-54.6 V. Reading outside range = wrong charger or BMS lockout.
capture“Pack voltage at port?”
capture“Within model-appropriate range?”
VALUE · VPASS / FAIL
veh-segway-gt3-4Cold-cell charge lockout (winter): Segway BMS refuses charge below 0 °C and above ~40-45 °C ambient. Charger LED can appear 'on' while no current flows. Warm pack to room temperature indoors for 30+ min before retry. Most common winter 'my charger broke' service ticket in cold markets.
capture“Ambient temperature?”
capture“Pack warmed indoors if cold-soaked?”
capture“Retry shows charge initiation within 60 s of warm pack?”
VALUE · °CPASS / FAILPASS / FAIL
veh-segway-gt3-52024+ Segway authenticated-charger handshake: third-party chargers with correct voltage and connector may show 'no valid source detected' or persistent flashing-red LED — this is firmware rejection, NOT hardware. Confirm OEM SKU. Replace any third-party unit before further triage. (Low-confidence community source — verify with Segway service if pattern is in dispute.)
capture“OEM SKU charger in use?”
capture“If third-party: confirmed handshake-compatible or replaced?”
PASS / FAILPASS / FAIL
veh-segway-gt3-6Segway Mobility app charge-limit check: a user-set limit (e.g. 80%) will surface to the tech as 'won't charge to 100%'. ALWAYS check the app's charge-limit setting before tearing into the pack.
capture“Segway Mobility app charge-limit checked?”
capture“Customer-set limit cleared if applicable?”
PASS / FAILPASS / FAIL
veh-segway-gt3-72015/2017 Segway off-board charger recall historical context: Segway PT chargers from Nov 2012-2014 and Jan 2015-Oct 2016 had a documented short-circuit + overheating pattern (positive terminal contacting nearby conductive components). This is NOT the modern GT3 generation, but the inspection mindset applies — any older Segway charger arriving at the bench warrants inspection for terminal-cover damage before service.
capture“If older Segway charger: terminal covers and positive-terminal area inspected?”
PASS / FAIL
SEGWAY XYBERescootervehicle:escooter/charger-diagnostic/segway-xyber
warningXyber is a 2025-era moto-style e-bike platform on a 48 V / 30 Ah base (1440 Wh per pack) with optional second pack. Stock charger 48 V / 10 A (~480 W). Single-pack full charge: ~3.7 h. Dual-pack configuration uses a Y-splitter cable that charges both packs in parallel from one brick — dual-pack time scales to ~6.5-7 h since the 480 W source splits across both packs. Y-splitter is for convenience, not rate. Xyber display shows each pack's individual SoC during charge — the canonical diagnostic surface for asymmetric-charge faults.
veh-segway-xyber-1Confirm OEM Xyber charger: '48V 10A-ion battery charger-Xyber'. Heavy brick-like unit with specialized directional plugs (proprietary Segway form factor, exact pinout undocumented publicly). Connector geometry confirmation should be done against the charger nameplate, not by attempting to mate.
capture“OEM Xyber charger SKU confirmed?”
PASS / FAIL
Cited sourcessign-off seam
source → segway-gt3-pro-charger-spec-2026✓editorial · Afam · 2026-05-26
veh-segway-xyber-2Single vs dual pack? If dual, Y-splitter cable is required to charge both simultaneously. Inspect Y-splitter for melted plastic, bent pins, oxidation. Replace if any visible damage. Verify both legs deliver voltage at the pack connector with multimeter.
capture“Single or dual pack?”
capture“If dual: Y-splitter visually inspected and undamaged?”
capture“Both legs deliver charger voltage at pack connectors?”
NOTEPASS / FAILPASS / FAIL
veh-segway-xyber-3Dual-pack asymmetric-charge fault: if Xyber display shows one pack at 100% and the other stuck below after full charge cycle, fault is in the trailing pack OR in the Y-splitter contact for that leg. Disconnect Y-splitter and charge each pack individually for one full cycle. If divergence persists on a single pack alone, that pack is the fault.
capture“Display shows asymmetric SoC after dual-charge cycle?”
capture“Each pack tested individually to isolate?”
capture“Failing pack identified?”
PASS / FAILPASS / FAILNOTE
veh-segway-xyber-4Cold-cell charge lockout (shared with GT3 line): Segway BMS refuses below 0 °C and above ~40-45 °C ambient. Charger LED can appear 'on' with no current flow. Warm to room temp 30+ min before retry.
capture“Ambient temperature?”
capture“Pack warmed indoors if cold-soaked?”
VALUE · °CPASS / FAIL
veh-segway-xyber-52024+ authenticated-charger handshake: same firmware-level handshake risk as GT3 Pro. Third-party chargers may show 'no valid source detected' despite correct voltage and connector. Use OEM only.
capture“OEM charger confirmed in use?”
PASS / FAIL
warning2024+ Segway platforms (Xyber, GT3 Pro, ZT3) authenticate chargers cryptographically. Third-party chargers will be silently rejected even with matching voltage and connector. Only OEM works.
veh-segway-xyber-6Y-splitter does NOT double charge rate (common owner misconception). Dual-pack charge time scales to ~6.5-7 h because the 480 W source splits across both packs — not a defect, just physics. Brief customer if they're expecting faster charging with two packs.
capture“Customer briefed on dual-pack scaling (~6.5-7 h, not faster than single)?”
PASS / FAIL
veh-segway-xyber-7BMS soft-lockout recovery via Segway Mobility app or Ninebot Flasher: after deep discharge or comm-error event, soft lockout can be cleared without disassembly via the app's BMS reset function.
capture“Soft lockout suspected?”
capture“Segway Mobility app BMS reset attempted?”
capture“Pack accepts charge post-reset?”
PASS / FAILPASS / FAILPASS / FAIL
GENERIC E-SKATEBOARD (Boosted / Meepo / Backfire / Evolve / Trampa DIY)eskatevehicle:eskate/charger-diagnostic/generic
warningEskate is a fragmented marketplace — each brand picked its own plug. Boosted V2/V3 uses proprietary magnetic with pogo contacts (Boosted-tool-only retighten, never pliers). Meepo/Backfire/Evolve cluster on XLR-3. Trampa/DIY VESC builds use XT60/XT90/XT90S with loop keys. Most failures localize at connector or anti-spark/loop-key boundary. Water ingress at ESC enclosure is a common secondary cause that surfaces as 'charger fault' misdiagnosis.
veh-eskate-generic-1Identify pack voltage class. Meepo 10S = 42V, Boosted V2/V3 10S = 42V, Evolve 12S = 50.4V, Backfire 10S/12S, Lacroix 20S = 84V (high-perf), DIY VESC builds 12S/20S+.
capture“Pack voltage class identified?”
NOTE
veh-eskate-generic-2Identify connector. Boosted V2/V3 = proprietary magnetic (pogo). Meepo/Backfire/Evolve = XLR-3. DIY VESC = XT60/XT90/XT90S loop-key. Confirm charger geometry matches port.
capture“Connector type identified?”
NOTE
veh-eskate-generic-3Boosted specific: remove battery, inspect O-ring seat for debris. Remove or clean O-ring. Retighten threaded battery connectors using the OEM Boosted plastic connector tool ONLY — pliers strip the soft threaded metal rings and damage is irreversible.
capture“If Boosted: O-ring seat clean, debris-free?”
capture“If retightening threaded connector: OEM Boosted plastic tool used (not pliers)?”
PASS / FAILPASS / FAIL
warningBoosted threaded connectors must be tightened with the Boosted plastic connector tool, NOT pliers. The metal threaded rings are soft and pliers strip them. Damage may require full battery housing replacement.
veh-eskate-generic-4DIY / Trampa / VESC specific: 'charger fault' is more often water ingress in the ESC enclosure than a real charger failure. Uncoated VESC PCBs corrode in damp environments — BMS misreads cascade into charger-side symptoms. Open ESC enclosure, dry 24-48h with desiccant before re-attempt.
capture“If DIY/Trampa/VESC: ESC enclosure inspected for water ingress?”
capture“Dried 24-48h with desiccant if damp?”
PASS / FAILPASS / FAIL
veh-eskate-generic-5DIY pre-charge resistor check: builds ≥72V require a pre-charge resistor (~100Ω, higher for higher voltages) before bulk-contact closure. Without it, plugging in produces visible arc that pits the connector and stresses ESC capacitors. Verify pre-charge is functional on the loop key or anti-spark switch.
capture“If DIY: pre-charge resistor present and functional?”
capture“Loop-key or anti-spark switch closes without arc?”
PASS / FAILPASS / FAIL
glossary → charger/pre-charge-resistor · charger/inrush-current
veh-eskate-generic-6XT90S anti-spark insertion rule: must be inserted slowly enough for pre-charge phase to complete (~50ms). Slamming connector home defeats the pre-charge resistor and causes the same inrush arcing the design exists to prevent. Train customer on slow-insertion technique.
capture“If XT90S: customer briefed on slow-insertion technique?”
PASS / FAIL
GENERIC EUC (Kingsong / Begode / Inmotion / Veteran / Leaperkim)eucvehicle:euc/charger-diagnostic/generic
criticalEUCs run the highest voltages of any covered class (67.2V → 126V) and concentrate the worst fire-incident record per pack volume in PEVs — heavily skewed to Begode/Gotway high-voltage models. Connectors and chargers are brand-proprietary; physical fit alone does NOT confirm electrical compatibility. Kingsong charger codes 5002/5004/5008/5024/5028 must trigger immediate charge interruption.
veh-euc-generic-1Identify brand and voltage class. Kingsong 67.2V (16S), 84V (20S), 100.8V (24S), 126V Inmotion V13 (30S). Begode RS/EX.N/Sherman commonly 100.8V (24S). Veteran Sherman 100V. Confirm against the wheel's manufacturer documentation.
capture“Brand and voltage class identified?”
capture“Confirmed against OEM documentation?”
NOTEPASS / FAIL
veh-euc-generic-2Identify connector. Kingsong (historic) = GX16-3. Current high-voltage Kingsong = GX20-4P (pins 1/2 V+, pins 3/4 V-). Begode/Sherman = GX16-5. Inmotion V11/V13 = model-specific magnetic. Inmotion chargers look identical across V8/V10/V11/V13 but pin layouts DIFFER — using a V11 charger on a V13 can damage the BMS even though the connector mates.
capture“Connector type identified?”
capture“If Inmotion: charger confirmed model-matched (V8/V10/V11/V13 specific)?”
NOTEPASS / FAIL
criticalInmotion chargers look identical across V8/V10/V11/V13 but pin layouts differ — cross-mixing damages the BMS even though the connector physically mates.
veh-euc-generic-3Begode/Gotway brand-+-voltage gate: any thermal or swelling complaint on a Begode 100V Nikola, 100V Master, Sherman, EX.N, or RS has elevated fire-risk priors. Default response for swelling/odor symptoms on these models is 'evacuate and dispose' before further test.
capture“If Begode/Gotway high-V: swelling/odor → default to swelling-or-odor protocol?”
PASS / FAIL
criticalBegode/Gotway high-voltage models hold the worst fire-per-unit record in PEVs. Diagnostic path for any thermal/swelling on these defaults to evacuate-and-dispose before further test.
Cited sourcessign-off seam
source → usfa-fema-battery-fire-safety-2025✓editorial · Afam · 2026-05-26
veh-euc-generic-4Parallel-charging behavior: most EUCs accept TWO chargers in parallel via Y-splitter or dual-port mod. Asymmetric current draw between the two chargers during BULK phase is NORMAL (not a fault). Asymmetric current near full charge indicates pack divergence — see won't-balance symptom path.
capture“If parallel-charging: both chargers same end-voltage spec?”
capture“Asymmetric current only during bulk phase (acceptable) vs near full (pack divergence concern)?”
PASS / FAILNOTE
veh-euc-generic-5Decode Kingsong charger fault codes if displayed. 5002 = charge current >7A (stop charge immediately). 5004 = single cell >4.25V (stop). 5008 = pack temp >45°C charging (stop). 5024 = total voltage >126.5V charging (stop). 5028 = pack temp <-5°C charging (stop). All five = interrupt charge before BMS hits a hard fault.
capture“Any Kingsong fault code displayed?”
capture“Charge interrupted per fault-code directive?”
NOTEPASS / FAIL
veh-euc-generic-6EUC current-derating below room temp: LG M50T cells (common in Begode/Veteran) cap charging at 3.4A. eWheels-style GX16-5 chargers ship with 6A/8A current selectors — the higher setting may exceed cell spec at cold ambient. Always reduce to lower current setting when ambient <15°C.
capture“Ambient temperature?”
capture“If <15°C: charger current setting reduced to spec?”
VALUE · °CPASS / FAIL
GENERIC ONEWHEEL (cross-model patterns: Pint / XR / GT / GTS)onewheelvehicle:onewheel/charger-diagnostic/generic
warningCross-Onewheel patterns: charger LED red = delivering current, green = saturation complete (≤0.3 A in CV), any blink = fault. Alternating red/green during a charge is NOT normal balance behavior — it's thermal cycling at the charger's internal regulator and the brick is near end-of-life. Pint uses GX12-2; XR/GT/GTS use 3-pin XLR with NON-STANDARD pinout (Pin 1 ground, Pins 2/3 paralleled V+). Off-the-shelf XLR plugs require rewiring.
veh-onewheel-generic-1Identify model line: Pint, Pint X, XR, GT, GTS, or Original/+. Pint family = GX12-2 connector, 63 V (Pin 1 V+, Pin 2 ground), stock 1.3 A charger. XR = 3-pin XLR, 63 V (Pin 1 ground, Pins 2/3 V+), 3 A stock. GT = 3-pin proprietary, 75.6 V, 5.2 A Hypercharger. GTS = separate voltage family from GT (NOT interchangeable).
capture“Model line identified?”
capture“Stock charger family confirmed for this model?”
NOTEPASS / FAIL
Cited sourcessign-off seam
source → future-motion-onewheel-gt-charging-2025✓editorial · Afam · 2026-05-26
veh-onewheel-generic-2Verify charger model number matches the board family. Pint = FY630130 (1.3 A) or FY630300 Ultracharger (~3.5 A). XR = stock 3 A or aftermarket Hypercharger (~6 A, e.g. ChiBatterySystems XRFC). GT Home = FY7562500. GT Car = FY7561600D. GT Hypercharger = FY7565200. Wrong model = NOT a slow-charge fault, that's expected behavior.
capture“Charger model number recorded?”
capture“Charger model matches board family?”
NOTEPASS / FAIL
veh-onewheel-generic-3Charger LED interpretation: solid red = delivering current, solid green = full (output ≤0.3 A in CV saturation). ANY blinking pattern = fault. Apply Future Motion isolation: unplug from board, observe LED at wall only — if it blinks with no board attached, charger is the failure (do not retry on board, risk of BMS damage). If LED behaves normally at wall but blinks only with board attached, the board is rejecting charge.
capture“LED state at wall (no board attached)?”
capture“LED isolation test result interprets charger vs board fault?”
NOTENOTE
veh-onewheel-generic-4Alternating red/green during charge cycle interpretation: NOT normal balance behavior. Indicates thermal cycling at charger's internal regulator. Brick is near end-of-life — replace before failure causes a slow-charge or no-power complaint.
capture“Alternating red/green observed during charge?”
capture“Charger replacement scheduled?”
PASS / FAILPASS / FAIL
warningAlternating red/green is a charger thermal-cycling warning. Replace the charger before complete failure. Do NOT mistake for balance-phase normal behavior.
veh-onewheel-generic-5CPSC 2023 recall firmware check (REQUIRED on every Onewheel service touch): confirm Haptic Buzz firmware is current. The recall covers Original, +, XR, Pint, Pint X, GT (~300,000 boards). Remedy is firmware update — un-updated boards have an active safety advisory regardless of charger condition.
capture“Haptic Buzz firmware confirmed current?”
capture“Customer briefed on firmware status?”
PASS / FAILPASS / FAIL
criticalCPSC 2023 recall is open-ended for all four model lines plus Original/+. Every charger-diagnostic flow must confirm firmware is current before customer release. Four reported deaths 2019-2021.
Cited sourcessign-off seam
source → cpsc-onewheel-recall-2023✓editorial · Afam · 2026-05-26
veh-onewheel-generic-6Decode Onewheel error codes (lightbar blinks on Pint/GT; blue LED on XR). Error 3 = overcharged (regen with full battery, common on long descents). Error 16 = invalid hardware (battery connection / pinched wires / water damage). Error 17 = battery temp out of safe range. Error 21 = charger connected (informational). Error 23 = incompatible hardware (XR 4210+ BMS-controller pairing mismatch — temporary fix is power cycle; permanent is RMA).
capture“Error code observed?”
capture“Code decoded and root cause identified?”
NOTEPASS / FAIL
ONEWHEEL PINT / PINT Xonewheelvehicle:onewheel/charger-diagnostic/pint
warningPint family uses GX12-2 mini-DIN, NOT the GX16 family. 63 V output, 1.3 A stock (FY630130) or ~3.5 A Ultracharger (FY630300). Pin 1 = +63 V, Pin 2 = ground. Pint stock 1.3 A on Pint X produces ~280 min full-charge times — that's NORMAL behavior, NOT a slow-charge fault.
veh-onewheel-pint-1Confirm pack voltage on GX12-2 plug at the board with multimeter. Pin 1 should read +63 V (range 60-67 V depending on SoC) with charger unplugged. Pin 2 is ground. Reverse-polarity probe = pinout mismatch, STOP.
capture“Pin 1 voltage with charger unplugged?”
capture“Pin 2 reads ground?”
capture“Polarity correct (Pin 1 V+, Pin 2 ground)?”
VALUE · VPASS / FAILPASS / FAIL
veh-onewheel-pint-2Identify charger SKU: stock home FY630130 (1.3 A) or Ultracharger FY630300 (~3.5 A). Customer 'slow charge' complaint with FY630130 on a Pint X is expected behavior (~280 min), not a fault.
capture“Charger SKU identified?”
capture“Customer's slow-charge complaint cross-checked against stock-charger expected time?”
NOTEPASS / FAIL
veh-onewheel-pint-3Inspect GX12-2 pins for corrosion (green/white oxide from rain exposure on commute boards), bent pins from cable yank, pitted contact face. Clean with isopropyl + cotton swab. Replace OEM Pint Charger Plug if pins are pitted or spread.
capture“GX12-2 pins clean and undamaged?”
capture“OEM Pint Charger Plug or Charge Port replacement scheduled if damaged?”
PASS / FAILPASS / FAIL
ONEWHEEL+ XRonewheelvehicle:onewheel/charger-diagnostic/xr
criticalXR uses 3-pin XLR with NON-STANDARD pinout — Pin 1 ground, Pins 2/3 paralleled as +63 V. Off-the-shelf XLR plugs (audio-grade, single-positive on Pin 1) will NOT back-power the XR even though the connector seats correctly. Reverse polarity will fault BMS or damage cells. XR hardware revision 4210+ pairs the BMS to the controller — swapping unpaired BMS triggers Error 23. Stock charger 3 A; aftermarket Hyperchargers (ChiBatterySystems XRFC) at ~6 A operate without OEM CAN/communication handshake and place safety burden on the BMS.
veh-onewheel-xr-1Confirm XR XLR pinout at the board with multimeter. Pin 1 = ground. Pins 2 and 3 = both +63 V (paralleled for current sharing). Probe each pin pair. If readings don't match (e.g. Pin 1 reads positive), STOP — pinout mismatch or rewired non-OEM cable.
capture“Pin 1 to Pin 2 voltage?”
capture“Pin 1 to Pin 3 voltage?”
capture“Pin 2 to Pin 3 voltage (should be ~0V — paralleled)?”
capture“Pinout matches XR convention (Pin 1 ground, Pins 2/3 V+)?”
VALUE · VVALUE · VVALUE · VPASS / FAIL
Cited sourcessign-off seam
source → future-motion-onewheel-gt-charging-2025✓editorial · Afam · 2026-05-26
glossary → charger/xlr-pinout
veh-onewheel-xr-2Inspect for Error 23 (Incompatible Hardware): XR 4210+ pairs BMS to controller. Power cycle clears temporarily; permanent fix is RMA or community Owie firmware (warranty-voiding and disables Haptic Buzz safety telemetry).
capture“Error 23 observed?”
capture“Power-cycle attempted (temporary fix)?”
capture“RMA route or Owie consent documented (if persistent)?”
PASS / FAILPASS / FAILPASS / FAIL
warningOwie firmware disables Haptic Buzz (the CPSC 2023 recall remedy). Recommending Owie on an XR removes a documented safety feature — customer must be explicitly briefed and consent recorded.
veh-onewheel-xr-3If aftermarket Hypercharger (ChiBatterySystems XRFC, Luna, Craft & Ride) in use: confirm 6 A delivery within ±5% of nameplate via clamp meter. Warn customer that fast chargers degrade battery life and operate without OEM CAN handshake.
capture“Aftermarket Hypercharger in use?”
capture“Delivered current measured?”
capture“Customer warned re: faster degradation + no-handshake operation?”
PASS / FAILVALUE · APASS / FAIL
ONEWHEEL GTonewheelvehicle:onewheel/charger-diagnostic/gt
criticalGT runs at 75.6 V (NMC chemistry) — NOT 63 V like Pint/XR. Stock charger family is Home FY7562500, Car FY7561600D, Hypercharger FY7565200 (75.6 V / 5.2 A). GT and GTS chargers are NOT interchangeable (different battery voltages). Future Motion explicitly voids warranty for non-OEM chargers. GT/GTS controllers pair with the BMS — any battery or BMS replacement triggers 'Corrupted memory' and requires Factory Mode calibration to clear. Calibration is blocked on firmware Cassiopeia 6132+.
veh-onewheel-gt-1Confirm GT pack voltage with multimeter at the GT proprietary 3-pin connector. Full-charge no-load: 75.6 V ±2% (74.1-77.1 V). Reading >77.1 V → OVER-VOLTAGE suspect, escalate and inspect pack. Reading 60-72 V → SoC-dependent low (discharged pack); not a fault, recharge before further diagnostic. Reading 63 V or close to it on a SoC-unknown pack: confirm against another full-charge reference — could be wrong charger family (Pint/XR class) plugged in by mistake.
capture“GT pack voltage at connector?”
capture“Within full-charge range (74.1-77.1 V)? — over-77.1V = over-voltage, under-74V = discharged”
VALUE · VPASS / FAIL
Cited sourcessign-off seam
source → future-motion-onewheel-gt-charging-2025✓editorial · Afam · 2026-05-26
veh-onewheel-gt-2Identify charger SKU. Stock: FY7562500 (home), FY7561600D (car), FY7565200 (Hypercharger). Aftermarket Hyperchargers (Luna, JW Batteries, ChiBatterySystems, Craft & Ride) void warranty and operate without OEM handshake — entire safety burden falls on the BMS. Warn customer.
capture“Charger SKU identified?”
capture“If non-OEM: customer warned re: warranty and safety implications?”
NOTEPASS / FAIL
veh-onewheel-gt-3If 'Corrupted memory' error appears after recent battery or BMS work: requires Factory Mode calibration via BLE. Calibration is BLOCKED on firmware Cassiopeia 6132+. Check firmware version before attempting — if 6132+, the calibration path is closed and Future Motion RMA is the only resolution.
capture“'Corrupted memory' error present?”
capture“Firmware version checked (Cassiopeia 6132+ blocks calibration)?”
capture“Factory Mode calibration attempted OR RMA route confirmed?”
PASS / FAILNOTEPASS / FAIL
warningCassiopeia 6132+ firmware blocks Factory Mode BLE commands. Owners on newer firmware cannot self-resolve 'Corrupted memory' after BMS work — Future Motion RMA is required.
veh-onewheel-gt-4GT Hypercharger Bluetooth pairing check: Hypercharger is board-paired (locked to controller via Bluetooth). A replacement Hypercharger appears 'dead' until re-paired through the Onewheel app. Out-of-box behavior is a charger waiting for pairing, NOT a hardware failure.
capture“If Hypercharger in use: Bluetooth pairing status confirmed?”
capture“Re-pair attempted through Onewheel app if unpaired?”
PASS / FAILPASS / FAIL
ONEWHEEL GTS (S-Series)onewheelvehicle:onewheel/charger-diagnostic/gts
criticalGTS S-Series uses a DIFFERENT battery voltage from the GT — chargers are NOT interchangeable. Exact GTS pack voltage and dedicated charger amperage are not publicly disclosed by Future Motion (charge times of 150 / 75 min for home / Hyper are the only published claims). Like GT, GTS controllers are BMS-paired — battery/BMS replacement triggers 'Corrupted memory' requiring Factory Mode calibration (BLOCKED on firmware Cassiopeia 6132+). GT and GTS chargers cross-plugged = damage.
veh-onewheel-gts-1Confirm charger nameplate matches GTS S-Series spec. Cross-plugging a GT charger (75.6 V) into a GTS pack (different voltage family) will damage the pack. Always read the charger label before connection — never assume cross-compatibility based on plug shape.
capture“Charger SKU confirmed as GTS-specific (NOT GT)?”
capture“Charger nameplate voltage matches GTS S-Series pack spec?”
PASS / FAILPASS / FAIL
criticalGT and GTS chargers are NOT interchangeable despite both being Onewheel high-end family. Cross-plugging is documented to fault or damage. Always confirm charger SKU matches the specific board model.
Cited sourcessign-off seam
source → future-motion-onewheel-gt-charging-2025✓editorial · Afam · 2026-05-26
veh-onewheel-gts-2Pack voltage measurement: read at the GTS connector with multimeter (no load). Confirm against the OEM-specified GTS S-Series nominal voltage (consult Future Motion product page or the matching home charger nameplate). DO NOT assume 75.6 V (that's GT, not GTS).
capture“GTS pack voltage at connector?”
capture“Matches OEM GTS spec?”
VALUE · VPASS / FAIL
veh-onewheel-gts-3'Corrupted memory' check: same pairing constraints as GT. Battery or BMS replacement triggers the error and requires Factory Mode calibration to clear. Blocked on firmware Cassiopeia 6132+. Check firmware before attempting — if newer, RMA is required.
capture“'Corrupted memory' error present?”
capture“Firmware version checked (Cassiopeia 6132+ blocks calibration)?”
capture“Factory Mode calibration attempted OR RMA route confirmed?”
PASS / FAILNOTEPASS / FAIL
veh-onewheel-gts-4GTS Hypercharger Bluetooth pairing check: like GT, the GTS Hypercharger is board-paired. Replacement Hypercharger appears 'dead' until re-paired via the Onewheel app.
capture“Hypercharger pairing status confirmed?”
capture“Re-pair attempted if unpaired?”
PASS / FAILPASS / FAIL
veh-onewheel-gts-5Identify charger SKU. GTS uses a GTS-specific charger family (NOT the GT 75.6 V units). Aftermarket Hyperchargers (Luna, JW Batteries, ChiBatterySystems, Craft & Ride) void the Future Motion warranty and operate without OEM handshake — the entire safety burden falls on the pack BMS. Warn customer.
capture“Charger SKU identified (GTS-specific, not GT)?”
capture“If non-OEM: customer warned re: warranty and safety implications?”
NOTEPASS / FAIL
criticalFuture Motion explicitly voids warranty for non-OEM chargers on GT/GTS. A non-handshake Hypercharger puts the full overcharge/thermal safety burden on the pack BMS alone — this is the customer warning the aftermarket_charger_unflagged deviation rule expects logged for GTS.
Cited sourcessign-off seam
source → future-motion-onewheel-gt-charging-2025✓editorial · Afam · 2026-05-26
atom:charger-baseline4 steps
06charger-baseline/cd-baseline-1
Measure AC input voltage at the outlet with multimeter or three-light outlet tester. Expect 110-125V (North America) or 220-240V (international). Out-of-range = wall-side fault, branch to no-power.
capture“AC input voltage at outlet?”
VALUE · V
07charger-baseline/cd-baseline-2
Measure charger no-load DC output voltage with multimeter (polarity-matched to connector). Should be within ±2% of nameplate. Reading 0V → charger dead. Wildly off-spec → failing regulator.
capture“Charger no-load DC output voltage?”
VALUE · V
Cited sourcessign-off seam
source → ul-2849-electrical-systems-ebikes-2022✓editorial · Afam · 2026-05-26
08charger-baseline/cd-baseline-3
Measure pack voltage at the charge port (no charger connected). Compare to nominal × series count. Below LVC × series = BMS sleep candidate; near full = pack already topped; mid-range = normal.
capture“Pack voltage at charge port (no charger connected)?”
VALUE · V
09charger-baseline/cd-baseline-4
Measure ambient temperature with IR thermometer or shop thermometer. Charging windows: 0-40°C operating; pack-side: 5-35°C ideal. Out-of-window may explain BMS thermal-derate or refuse-charge symptoms.
capture“Ambient temperature?”
VALUE · °C
atom:charger-connector-replace3 steps
10charger-connector-replace/cn-replace-1
Confirm the connector is genuinely failed (bent/melted pin, spread tines, pitted contact, cracked shell, failed strain relief) and not merely dirty — cleaning is the fix for oxide-only faults, replacement is the fix for deformation. Photograph the old connector and the cable's wire colours/positions BEFORE cutting so the new connector reproduces the exact pinout. Disconnect the charger from mains and confirm the pack is NOT connected before any cut.
capture“Connector confirmed failed (not merely dirty)?”
capture“Old connector and wire-to-pin mapping photographed before cutting?”
capture“Charger unplugged from mains and pack disconnected?”
PASS / FAILPHOTOPASS / FAIL
11charger-connector-replace/cn-replace-2
Pick the replacement family and method from the connector-type branch below. Use the matching OEM pinout from each branch as the authority for which wire lands on which pin — never assume the new connector follows the same convention as the old, and never assume two physically-mating connectors share a voltage platform.
branch on connector-type
Which connector family is being replaced?
GX16 (3/4/5 PIN) — solder, screw-lock aviation shellgx16
criticalIndustry-typical GX16-3 wiring is Pin 1 V+, Pin 3 V-, Pin 2 unused or NTC/comms; GX16-5 parallels positive and negative pins for high current. No formal standard exists — verify the specific charger and pack against OEM docs before connecting, and confirm nameplate voltage class matches the pack.
cn-replace-gx16-1Match the replacement variant to the original: GX16-3, GX16-4, or GX16-5 (do NOT substitute the smaller 12mm GX12 — different shell). De-solder or flush-cut the damaged connector off the cable, leaving as much conductor length as possible. Strip each wire ~5mm and tin the strands.
capture“Replacement variant matches original (GX16-3/4/5, not GX12)?”
capture“Wires stripped and tinned?”
PASS / FAILPASS / FAIL
glossary → charger/gx16-pinout
cn-replace-gx16-2Slide heat-shrink onto each wire BEFORE soldering. Solder each conductor to its solder-cup pin following the OEM pinout (typ. GX16-3: Pin 1 V+, Pin 3 V-). Inspect for cold joints and bridges. Shrink the per-pin tubing, then the outer boot, so the shell takes the cable strain — not the solder joints.
capture“Each wire soldered to the OEM-correct pin with a clean joint?”
capture“Heat-shrink and strain-relief boot seated so the shell bears cable load?”
PASS / FAILPASS / FAIL
glossary → charger/gx16-pinout
cn-replace-gx16-3Before connecting to the pack: meter the new connector on the charger output. Probe each pin to confirm V+ and V- land where the OEM pinout says, and that contact resistance is within spec under load. Reverse polarity here will fault or destroy the BMS. STOP and rewire if the measured pinout does not match OEM documentation.
capture“Pin 1 voltage (charger output)?”
capture“Pin 3 voltage (charger output)?”
capture“Measured pinout matches OEM documentation (polarity verified)?”
capture“Per-pin contact resistance under load within spec?”
VALUE · VVALUE · VPASS / FAILVALUE · mΩ
criticalVerify the new connector's pinout against OEM documentation BEFORE the first pack connection. Reverse polarity destroys the BMS. A physical mate is not proof of a correct pinout.
Cited sourcessign-off seam
source → ul-2849-electrical-systems-ebikes-2022✓editorial · Afam · 2026-05-26
glossary → charger/gx16-pinout
XLR 3-PIN — solder, locking barrel shellxlr
criticalXLR has NO universal pinout convention. Bafang/Reention: Pin 1 V+, Pin 2 V-, Pin 3 NTC. Giant: Pin 1 V+, Pin 2 empty, Pin 3 V-. Onewheel XR: Pin 1 ground, Pins 2/3 paralleled V+ (XR ONLY — GT/GTS use a proprietary 3-pin connector, not XLR). Sur-Ron Light Bee X: Pin 1 V+, Pin 2 V-. Use the OEM-specific pinout, not a generic one.
cn-replace-xlr-1Look up the OEM-specific XLR pinout for this exact vehicle (see glossary charger/xlr-pinout). De-solder or flush-cut the failed connector. Strip ~5mm and tin each conductor. Note the Onewheel XR trap: Pins 2/3 are paralleled positive, so a generic single-positive XLR cable will physically seat but will NOT charge an XR.
capture“OEM-specific XLR pinout for this vehicle documented?”
capture“Wires stripped and tinned?”
PASS / FAILPASS / FAIL
Cited sourcessign-off seam
source → future-motion-onewheel-gt-charging-2025✓editorial · Afam · 2026-05-26
glossary → charger/xlr-pinout
cn-replace-xlr-2Slide the shell barrel and heat-shrink onto the cable first. Solder each conductor to its pin per the documented OEM pinout. Inspect for cold joints / bridges. Shrink per-pin tubing, assemble the locking barrel, and confirm the cable clamp (not the solder joints) carries strain.
capture“Each wire soldered to the OEM-correct pin with a clean joint?”
capture“Barrel cable-clamp bears strain (joints unloaded)?”
PASS / FAILPASS / FAIL
glossary → charger/xlr-pinout
cn-replace-xlr-3Before connecting to the pack: meter the new connector on the charger output across Pin 1 to 2, 1 to 3, and 2 to 3, and confirm the readings match the documented OEM pinout. For an XR, confirm Pins 2/3 are the paralleled positive. Reversed polarity will fault the BMS or damage cells. STOP and rewire if mismatched.
capture“Pin 1 to Pin 2 voltage (charger output)?”
capture“Pin 1 to Pin 3 voltage (charger output)?”
capture“Measured pinout matches OEM documentation (polarity verified)?”
VALUE · VVALUE · VPASS / FAIL
criticalVerify the new connector's pinout against OEM documentation BEFORE the first pack connection. XLR has no universal convention; a physical mate is not proof of polarity. Reverse polarity destroys the BMS.
Cited sourcessign-off seam
source → sur-ron-charger-spec✓editorial · Afam · 2026-05-26
glossary → charger/xlr-pinout
BARREL DC (5.5mm) — solder, coaxial shellbarrel-dc
criticalCoaxial DC polarity is center pin = positive, outer shell = ground. 5.5x2.1mm and 5.5x2.5mm look interchangeable but are electrically incompatible — match the inner-pin diameter to the port. Generic third-party plugs are a common source of reversed polarity.
cn-replace-barrel-dc-1Measure the port's inner-pin diameter with calipers (5.5x2.1 vs 5.5x2.5) and source a matching plug — visual inspection alone is unreliable here. Flush-cut the failed plug. Strip and tin the center and shield conductors.
capture“Inner-pin diameter measured and replacement plug matches the port?”
capture“Center and shield conductors stripped and tinned?”
PASS / FAILPASS / FAIL
cn-replace-barrel-dc-2Slide heat-shrink on first. Solder the positive conductor to the center pin and the ground conductor to the outer shell tab. Inspect for a short between center and shell. Shrink the tubing and confirm the cable strain-relief clamps the jacket, not the joints.
capture“Positive on center pin, ground on outer shell (no center-to-shell short)?”
capture“Heat-shrink and strain-relief seated (joints unloaded)?”
PASS / FAILPASS / FAIL
cn-replace-barrel-dc-3Before connecting to the pack: probe center vs outer shell on the charger output and confirm the center pin reads positive. Reverse polarity from a mis-soldered or generic plug will fault the BMS. STOP and rewire if the center is not positive.
capture“Center-pin voltage vs outer shell (charger output)?”
capture“Center pin confirmed positive (polarity verified)?”
VALUE · VPASS / FAIL
criticalVerify center-pin-positive polarity against OEM documentation BEFORE the first pack connection. Generic barrel plugs frequently reverse polarity; a physical mate proves nothing. Reverse polarity destroys the BMS.
XT60 / XT90 (incl. XT90S anti-spark) — solder, polarized nylon shellxt60-xt90
criticalAMASS XT connectors are physically polarized (the + and - housings are keyed), but a hand-built cable can still be soldered to the wrong cup — confirm the marked + cup carries the positive conductor. XT90S has a longer pre-charge pin and an internal resistor; do not substitute a plain XT90 where anti-spark is required.
cn-replace-xt60-xt90-1Match the variant: XT60, XT90, or XT90S (anti-spark — visibly longer pre-charge pin). Note that bent/spread XT pins cannot be straightened — replace the whole connector. Flush-cut the failed connector, strip ~6mm of the heavy-gauge conductors and tin them; these carry high current so a full, void-free solder fill matters.
capture“Variant matched (XT60 / XT90 / XT90S anti-spark)?”
capture“Heavy-gauge conductors stripped and fully tinned?”
PASS / FAILPASS / FAIL
glossary → charger/pre-charge-resistor
cn-replace-xt60-xt90-2Slide heat-shrink on first. Solder the positive conductor into the cup marked '+' on the housing and the negative into '-'. Fill each cup fully (these pass high current; a partial joint overheats). Inspect for bridges between cups. Shrink the per-leg tubing and the outer boot for strain relief.
capture“Positive in '+' cup, negative in '-' cup, each fully filled (no bridge)?”
capture“Per-leg heat-shrink and outer boot seated for strain relief?”
PASS / FAILPASS / FAIL
glossary → charger/inrush-current
cn-replace-xt60-xt90-3Before connecting to the pack: probe the '+' and '-' contacts on the charger output and confirm polarity matches the housing markings. For XT90S, confirm the pre-charge pin makes first contact on insertion. Reverse polarity will fault the BMS. STOP and rewire if polarity is wrong.
capture“Voltage across '+' and '-' contacts (charger output)?”
capture“Polarity matches housing markings (verified)?”
capture“If XT90S: pre-charge pin makes first contact on insertion?”
VALUE · VPASS / FAILPASS / FAIL
criticalVerify '+'/'-' polarity against the housing markings and OEM documentation BEFORE the first pack connection. A keyed shell does not guarantee correct internal soldering. Reverse polarity destroys the BMS.
glossary → charger/pre-charge-resistor
PROPRIETARY MAGNETIC / POGO / HIGO — OEM part, verify wiringproprietary-magnetic
criticalProprietary magnetic / pogo / Higo connectors are OEM-only with no aftermarket cross-compatibility. Same-shell Higo connectors from different brands carry DIFFERENT internal wiring — a visually-identical replacement can silently brick the pack via mis-wired BMS sense lines. Use the OEM part and verify wiring against OEM service docs.
cn-replace-proprietary-magnetic-1Identify the exact variant (Boosted magnetic, Bosch Rosenberger, Inmotion V11/V13 magnetic, Shimano STEPS Higo, etc.) and source the OEM replacement part — there is no aftermarket equivalent. For Boosted threaded rings, use the OEM plastic Boosted tool, not pliers (pliers strip the soft rings). Confirm the OEM part is in hand before removing the old connector.
capture“Exact variant identified and OEM replacement part in hand?”
capture“Correct OEM tooling on hand (e.g. Boosted plastic tool, not pliers)?”
PASS / FAILPASS / FAIL
warningUse the OEM Boosted plastic connector tool only on Boosted threaded rings. Pliers strip the rings irreversibly and may necessitate full battery housing replacement.
cn-replace-proprietary-magnetic-2Fit the OEM connector per the service manual. For solder/crimp terminations, slide heat-shrink on first, terminate each conductor to the documented pin (Higo connectors are multi-pin with BMS sense lines — every wire must land on its OEM-specified pin), then shrink tubing and seat the OEM strain relief / cable gland. Preserve the IP66/IP67 seal where the connector is rated for it.
capture“Each conductor terminated to its OEM-specified pin (incl. sense lines)?”
capture“Strain relief and waterproof seal restored per OEM spec?”
PASS / FAILPASS / FAIL
cn-replace-proprietary-magnetic-3Before connecting to the pack: meter the new connector on the charger output, confirm every pin (power AND sense) matches the OEM pinout, and verify pogo pins spring back freely. A mis-wired sense line can brick the pack silently. STOP and re-terminate if any pin does not match OEM documentation.
capture“Pack-side power-pin voltage (charger output)?”
capture“Full pinout (power + sense) matches OEM documentation (verified)?”
capture“All pogo pins spring back freely (if applicable)?”
VALUE · VPASS / FAILPASS / FAIL
criticalVerify the full pinout — power and BMS sense lines — against OEM service documentation BEFORE the first pack connection. Same-shell Higo/proprietary connectors with different wiring silently brick packs. Reverse polarity destroys the BMS.
12charger-connector-replace/cn-replace-3
Final continuity and contact-resistance check on the assembled connector before release: confirm end-to-end continuity on each conductor, no shorts between adjacent pins, and a wiggle test under load with no voltage drop or LED flicker. Only after the pinout has been verified (branch step above) may the new connector be mated to the pack for a live charge-start confirmation.
capture“End-to-end continuity good on every conductor, no pin-to-pin shorts?”
capture“Wiggle test under load passes (no voltage drop, no LED flicker)?”
capture“Pinout verified before first pack connection (branch step captured pass)?”
PASS / FAILPASS / FAILPASS / FAIL
atom:charger-disposition3 steps
13charger-disposition/cd-disposition-1
Choose the final disposition. The disposition determines what the customer release brief covers — see post_ref atom:charger-storage for the closeout briefing.
capture“Final disposition?”
DECISION · 6
14charger-disposition/cd-disposition-2
If parts replaced (charger or connector): record SKU(s) and supplier for warranty / customer record.
capture“If parts used: SKUs and supplier recorded?”
PART
15charger-disposition/cd-disposition-3
Tech sign-off on closure. Then proceed to atom:charger-storage (post_ref) for the safe-storage briefing to the customer.
capture“Tech sign-off on closure?”
TECH SIGNATURE
atom:findings-handoff3 steps
16findings-handoff/FH.1
Explain the findings and the work done in plain language, without jargon, and confirm the customer understands
capture“How did you explain the findings and work to the customer?”
NOTE
17findings-handoff/FH.2
Communicate any battery findings verbally: state of health, charging guidance, and safety notes, and confirm they were understood
capture“What battery findings did you communicate, and how did the customer respond?”
NOTE
18findings-handoff/FH.3
Communicate any drive-system findings verbally: motor, controller, or sensor behavior observed during service
capture“What drive-system findings did you communicate to the customer?”
NOTE
deviation_rules · 4 declared
missing_required_evidence
a step's capture.evidence item went unfilled by the tech's narration
pinout_unverified_before_pack_connection
the connector-type branch's pre-pack pinout-verification pass_fail capture was not recorded (or recorded fail) before the new connector was mated to the pack
aftermarket_connector_pinout_mismatch
a non-OEM replacement connector was fitted (e.g. generic barrel plug, same-shell Higo, single-positive XLR on an Onewheel XR) without logging that its pinout was confirmed against OEM documentation
connector_replaced_disposition_unrecorded
the connector was physically replaced but charger-disposition was not captured as connector-replaced with the new part SKU and supplier recorded
snapshot_hash: sha256:1d7f6bd7ffe1a2f3… · served as ETag on read · X-Relay-Schema-Version: 0.8.0